Thursday, 30 November 2006
Video Banking - Immediacy
Another article from the Metro - I can't afford a real paper. November 13th Edition.
This reminds me of something the guys who wrote Remediation talk about - the need for immediacy. It talks about the fact that they are trialling it based on the way their customers want to bank. The technology available now I guess for them to be able to do this - and it's certainly a novel idea. But like the article says - the customers would need to have the technology, and the means to fund having a 3G enabled phone... I guess we'll see how it goes.
Additional articles can be found here and here. The official site for First Direct's mobile trials is here.
A link to an article about HSBC allowing customers to access their accounts via text messaging is here.
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